Where the work leaks out of a business in Madrid, and what the studies say changes when you take the step.
The problem
The first appointment is lost on the call nobody picked up at three in the afternoon.
Hours of admin that a machine could already be doing.
Enquiries that arrive unfiltered and go cold before anyone calls them back.
Orders, catalogues and reminders still going through WhatsApp and the phone.
Quotes and job notices organised by hand, one at a time.
THE NUMBERS
01
37 %
The rest compete without a shop window. This isn't our opinion: it's what the national statistics office measures every year.
02
This study is Australian and from 2017, and it measures association after controlling for size, age, sector and location: it says businesses that take the step do better, not that the website is the only reason.
03
| Have | Micro-businesses | 10 or more employees |
|---|---|---|
| A website | 37,0 % | 84,5 % |
| Online sales | 8,6 % | 26,6 % |
| Artificial intelligence | 13,4 % | 21,1 % |
04
Average conversion rate by load time. From one to four seconds, almost 80% of the conversion is gone.
| Load time | Average conversion |
|---|---|
| 1 s | 3,05 % |
| 2 s | 1,68 % |
| 3 s | 1,12 % |
| 4 s | 0,67 % |
05
What improves when 0.1s of load time is cut. Each sector measures a different thing, which is why every bar is labelled: these figures are not comparable with each other.
| Sector | What it measures | Improvement |
|---|---|---|
| Lead generation | forms submitted | +21,6 % |
| Travel | bookings | +10,0 % |
| Retail | conversion | +8,4 % |
The numbers above are other people's. They say what happens on average across thousands of businesses, not what will happen in yours. What we can look at is how yours is doing right now.
So how's yours doing? →Usamos analítica sin cookies para mejorar la experiencia. Más info