- Hi, do you have a slot tomorrow for a cleaning?
- Tomorrow I have 10:15 and 17:40. Which suits you better?
- The half five one
- Booked for 17:40. I'll text you the confirmation.
YOUR SITE, SEEN BY A CUSTOMER
Is your website one of these?
Clinic, gym, accountancy firm or garage — the shop window fails just the same. See if you recognise yours.
You have to pinch to zoom
The menu, the price list or the catalogue, as a photo. You pinch to zoom, and Google can't read a single line of it.
A phone number and the hours
Whoever arrives at ten at night doesn't even leave their name.
The ten-year-old template
They bought it off the shelf. It shows — and so does which shelf.
Social media as the website
Your shop window is run by a company that isn't you.
The pretty one that does nothing
Lovely. And to book an appointment, you have to call.
It takes six seconds to open
Six seconds to book a class. By the third try, your members phone instead. Again.
All six drawings are our own illustrations, not screenshots of anyone's website.
Recognise yours? Paste it below and I'll tell you what's wrong →What happened at La Bistroteca
The restaurant was packed. The website had been left behind.
La Bistroteca has two sites in central Madrid, the award for Spain's Best Gourmet Burger and full tables every weekend. The only thing not keeping up was the website: you could look, but you couldn't do anything.
The dining room was full. Sunday-night bookings were being lost, because at that hour there's nobody free to answer the phone.
La Bistroteca
[[nº de reservas al mes que entran fuera de horario]] · [[% de pedidos pagados por adelantado]] · built in [[semanas]]
A clinic has the same problem with a different door: the nine-o'clock call nobody picks up. [[si ya hay un caso de clínica, va aquí]]
TODO: La Bistroteca testimonial: [[one or two lines from the owner + their name]]
The Family
Five bots that work after you've closed.
They connect to [[qué agenda, TPV o CRM usas]]. When the bot doesn't know something, [[quién responde y en cuánto tiempo]].
- hi! how much is the facial cleanse?
- The deep facial cleanse is €65, a 60-minute session. Is this your first time with us?
- yes
- Then it includes a skin assessment at no cost. I'll send you this week's slots.
- Carlos has finished his fifth session and scored it 9 out of 10. I'm asking him for a Google review.
- Heads-up: a 2-star review 6 minutes ago, about the wait. Passing it to you before replying to anything.
- 41 emails this morning. 3 need an answer today: · Tax office request, client Nogales SL (due Thursday) · New employee registration for the 1st · A direct debit came back The other 38 are filed by client.
- Wednesday's 12:00 appointment just dropped. Ana's car has been waiting two weeks for that slot. Shall I call her?
- Next week you have 3 services and 2 MOTs. Thursday is completely free.
CONTACT
Paste your website address. I'm not asking for your email.
Ñawi opens your site the way a customer on their phone does: it checks whether someone can book without calling, and whether Google can read your prices. You get it on screen, in about thirty seconds. No sign-up and no sales call afterwards.
Ñawi
Ñawi — «eye» in Quechua
What brings you here?
If you'd rather tell us in your own time, the full form is still on the contact page